1. Arrival and Departure Times
Standard check-in time is 3:00 p.m. and check out time 11.00 a.m. Early arrivals or late departure times are subject to the availability of the villa and extra fees will be imposed. Please refer below for the applicable corresponding fees:
Check – in Time: From 10:00 a.m. and onwards – 50% of the regular daily rate
Check – out Time: Until 6:00 p.m. – 50% of the regular rate After 6:00 p.m. – 100% of the regular daily rate

2. Registered Guests
Only the specified number of guests listed in the Rental Agreement at the time of booking may reside on the premises. The number of registered guests given at the time of the booking is the maximum number of guests allowed. If the Lessor or a representative of the Lessor will find that an additional number of guests are staying at the property, it is the absolute discretion of the Lessor or the representative to ask the extra guest or guests to vacate the premises. Otherwise, each additional guest will be charged a published rate of 5,000THB per day

3. Social Corporate Responsibility
Unlawful possession, use or consumption of any illegal substances is prohibited in the villa. Unlawful behavior is also prohibited. The Police will be contacted immediately if there is any violation.
For the safety of our valued guests and local employees, as well as for protection of property, guests are not allowed to bring male or female joiners back to the villa. In case of non compliance, the Booking may be cancelled without any other notice without any refund by the Rules, shall be entitled to take all legal measures to make the above enforceable under Thai Law.

4. Weddings and Events
There are no weddings or events allowed at the Property without Lessor agreed. For the purpose of this Terms and Conditions, an ‘event’ shall hereby be defined as any gathering within the premises of the Property that exceeds its maximum occupancy. If you take it upon yourself to host additional visitors while staying at the Property, Lessor have the right to cancel booking with no refund

5. Security Deposit
In the event that the villa incurred damages or any breakages during the stay of the guests, the costs will be deducted from the security deposit. This excludes normal and acceptable wear and tear.
The condition of the property will be judged at the sole discretion of the owner or the representative of the property. If the value of damages or breakages exceeds the amount of security deposit, the Lessee will be held liable to pay the outstanding amount to the Lessor as soon as possible

6. Complaints
Any problems or complaints that occur during the rental period should be discussed first with the local staff. If the staff is unable to quickly resolve the issue, please consult the representative of the villa, who will rectify the situation to the best of their professional ability. The Lessor cannot be held liable for issues such as interruptions to water supply, electricity, Internet connection, cable TV, or pool filtration systems.
The Lessor will do everything within reasonable expectation to avoid complaints in the first place, and it should be understood that when staying in a less developed and remote resort location, the infrastructure, local standards, and conditions are typically less developed than in urban environments. In case of complaints, Lessee should do it by writing to the Lessor within 24 hours when the issue occurred. Complaints made after checkout will not be considered.

7. Villa Staff
Staff service is included in room rate. The Lessee must allow staff such as pool maintenance workers and gardeners access to the grounds in order to complete their work.

8. No Smoking
Smoking is NOT permitted inside the villa. Smoking is only allowed outside on the grounds, where an ashtray can be provides . Fined 10,000THB Shishas and Hookah are prohibited in property in accordance to Thai Government laws.

9. Noise
Please respect our neighbors, Noise must be kept at a reasonable minimum level, especially from 8PM to 8AM. Turned on the music, Singing, and Shouting are STRICTLY PROHIBITED
If any guest behaves in an inappropriate manner, the Lessor or their representative, at their absolute discretion, may ask the offending party to leave the premises.
In this case, no refund shall be claimed by the Lessee.

10 . Utilities
Water and electricity supply included with the rent. Windows and doors must be closed while air- conditioning is in use. The Villa abides with an eco- friendly policy. Therefore, we request that all air- conditioning must be switched off when you need to go out or stay long outside of the villa; villa staff may comply with this policy. If not respected, however, the guest may be charged for extra cost on electricity bill.

11. No Pets
There is a ‘No Pet Policy” in the villa and on surrounding properties. Fines 10,000THB

12. Linens and Towels
Linens and towels are provided by the villa and due to our eco-friendly Save the Planet policy, linens are changed every four days. Towels are replaced after placement in the towel basket. Additional charges may apply if more frequent changes are needed.

11. Food and Beverages
Rentals included Chef Service for Breakfast only. Lunch and Dinner has extra cost
Charge of service
11.1) 150THB per person for cooking service
11.2) Buying ingredients 10% (Minimum 200B) , In some case guest must pay for transportation fee if needed
11.3) Pre-book 1 day in advance

12. Lessee Insurance
The Lessor or their representative shall not be held liable to you and your party for any and all claims, including any accidents related to the use of the property, facilities or locally procured third party services such as watercraft, water sports, jeep or motorbike rental etc.

13. Due Care and Supervision/Indemnity
It is understood that the Lessee is responsible and liable for the safety and well being of guests and third parties while staying at the Villa. Both the Lessee and guests are required to take due care during their stay and take precautions such as supervision of children in the gardens, near the entrance, and near or in the pool. All children must be under the direct supervision of an adult at all times. No guests are permitted to enter the villa while they are wet from swimming, as floors may become slippery.
Damages or injuries resulting from the above-mentioned scenarios are the responsibility of the Lessee. The Lessee indemnifies and holds the Lessor harmless and free of liability resulting from such claims that result as consequences of accidents leading to injury or loss of life

14. Jurisdiction
Any contract that is made will be with the acceptance by both parties of these terms and conditions, which are governed by Thai law, and both parties will submit to the exclusive jurisdiction of the Thai courts.